Shipping policy
We offer FREE shipping on all orders.
Processing Time
Orders are typically processed within 1–3 business days before shipment.
Once your order has been shipped, you will receive a tracking number via email.
Estimated Delivery Time
Estimated delivery time is between 5–14 business days depending on your location.
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or high demand periods.
Tracking Information
Once your order has been shipped, you will automatically receive a tracking number by email.
If you need additional help regarding your shipment, please contact us at:
Unexpected Delays
In rare cases, international shipping may take longer than expected due to customs or courier delays outside of our control.
If your order is taking unusually long to arrive, please contact us and we will do our best to assist you.
Incorrect Address / Failed Delivery
Customers are responsible for providing the correct shipping address at checkout.
If a package cannot be delivered due to an incorrect address or failed delivery attempt, additional shipping charges may apply.
Items Marked as Delivered
Orders marked as “Delivered” by the shipping carrier are considered successfully delivered.
If you believe your package was delivered incorrectly, please contact us and we will help investigate the issue.